Terms of Service
Effective Date: 31/03/2026
These Terms of Service ("Terms") govern your access to and use of the Mercwave platform, including all web pages, products, and services operated by Mercwave ("we", "our", or "us").
Our Privacy Policy also forms an integral part of these Terms and explains how we collect, use, and safeguard your information. By using Mercwave, you acknowledge that you have read and understood both these Terms and our Privacy Policy (collectively, the "Agreement") and agree to be bound by them.
If you do not agree with any part of the Agreement, you may not access or use our Services. If you have any concerns, you may contact us at contact@mercwave.com, and we will make reasonable efforts to address them.
These Terms apply to all visitors, users, and others who access or use the Services. By continuing to use Mercwave, you agree to comply with and be legally bound by these Terms.
1. Definitions
- "Mercwave" / "We" / "Us"refers to Mercwave and its operators.
- "User" / "You"refers to any individual or entity using the platform.
- "Services"refers to Mercwave's analytics, marketing insights, and related tools.
3. Account Registration
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information.
- You are responsible for all activities that occur under your account.
2. Eligibility
You must be at least 18 years old and capable of entering into legally binding agreements to use our Services. By using Mercwave, you represent and warrant that you meet these requirements.
4Communications & Services
Communications
By creating an account or using our Services, you agree to receive communications from us, including updates, newsletters, and promotional content related to Mercwave.
You may opt out of receiving marketing or promotional communications at any time by using the unsubscribe link provided in such communications or by contacting us at contact@mercwave.com. Please note that you may still receive essential service-related communications.
Services Overview
Mercwave provides analytics tools that help businesses understand marketing performance, attribution, and customer behavior across platforms.
We may modify, update, or discontinue features at any time without prior notice.
5User Responsibilities
You agree not to:
6Data & Privacy
• We may collect certain user information including, but not limited to, email addresses, phone numbers, and social media account details (such as Instagram and Facebook) when provided by you or through authorized integrations.
• This information is used to enhance service functionality, including audience insights, campaign optimization, and improving marketing effectiveness across platforms.
• You represent and warrant that you have obtained all necessary rights, consents, and permissions to share such data with us and to allow its use in connection with the Services.
• We process data strictly for legitimate business purposes and in accordance with applicable data protection laws.
• While we implement reasonable security measures, we do not guarantee absolute security of data.
8Payments & Subscription
If you choose to purchase any product or service offered through Mercwave ("Purchase"), you may be required to provide certain relevant information, including but not limited to payment details, billing information, and other necessary transaction data.
Your Warranties:
- You are authorized to use the payment method provided
- All information submitted is accurate and up to date
Cancellation Policy:
We reserve the right to cancel purchases for:
- • Service unavailability
- • Errors in pricing/description
- • Suspected fraudulent/unlawful activity
All payments are subject to applicable terms at the time of purchase and are non-refundable unless explicitly stated otherwise.
9. Fee Changes
Mercwave reserves the right to modify its subscription fees at any time at its sole discretion. Any changes to subscription pricing will take effect at the end of your current billing cycle. We will make reasonable efforts to notify you in advance.
Your continued use of the Services after the revised fees come into effect will constitute your acceptance.
10. Intellectual Property
All content, trademarks, and technology associated with Mercwave are owned by or licensed to us. You may not use, copy, or distribute our intellectual property without permission.
7. Third-Party Integrations
Mercwave may integrate with third-party services (e.g., ad platforms, analytics tools). We are not responsible for the practices or policies of these third parties.
11. Termination
We may suspend or terminate your access if you violate these Terms. You may also discontinue use at any time.
12. Disclaimer
The Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee accuracy, reliability, or results.
13. Indemnification
You agree to indemnify and hold Mercwave harmless from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.
11. Limitation of Liability
Mercwave shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
Your use of the platform is at your own risk.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
15. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
Need Support?
For any questions regarding these Terms, please contact our support team.
Email Us
contact@mercwave.comCompany
Mercwave